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Break it twice, you awaken skepticism. Break it again and you've lost all credibility. No one will ever take you seriously. They don't actually believe you respect them, their time, or your relationship with them. They believe you're selfish and don't care about anyone but yourself - and they're right. Not keeping your word is downright selfish, immature, and arrogant. Keeping your word I s the greatest self-service possible. Do what you say you're going to do. Get things done when you say you're going to get them done. Call when you say you're going to call. Show up when you say you're going to show up - even if it means inconveniencing yourself. A second effort is being led by the National Council for Community Behavioral Healthcare in partnership with many other nonprofit and governmental groups. The National Council is a principal force for and training organization for Mental Health First Aid (MHFA). MHFA offers tools for any person encountering someone with a mental health or addiction problem until the crisis abates or the person receives professional help. MHFA can be especially useful to high school teachers and college educators and to clergy and first responders, as well as many others. It teaches responders how to understand what is happening, be nonjudgmental, provide support and reassurance, and encourage getting more help when needed. It is the behavioral health version of CPR. It counters the distance and aversion we all feel when we face a problem we don't understand and don't know what to do about. I WILL LISTEN is a third, powerful anti-stigma effort created and run by the National Alliance on Mental Illness (NAMI), the largest family-led advocacy organization for mental and substance use disorders in the United States. I WILL LISTEN teaches people how to listen, how to accept, how to engage, and how to help, including directing people to where help can be obtained.

I am among the large number of people NAMI has recruited to offer to listen. BC2M, MHFA, and NAMI are important examples of how to reduce stigma. They provide information and teach skills meant to enable us all to live and work side by side, where familiarity can breed confidence and comfort as well as counter prejudice, bullying, and fear. Where the painted birds are just like us. In closing this chapter, I want to describe what each of us, individually, can do. Laws, policies, organizations, and campaigns are vital--and they are augmented by the everyday actions we all can exert. Planning and preparation are two key areas where habitual procrastinators occasionally drop the ball. Many procrastinators complain they don't have enough time to plan, but this is usually due to the last-minute nature of their lives. Concerned by the possibility of encountering a negative outcome, they find that the act of planning provokes anxiety within themselves, because with planning comes responsibility for the outcome of the task. An additional concern encountered while planning is that if the wrong strategy were chosen, it might confirm one of a procrastinator's worst fears, that he's "incapable." It's for this reason that many procrastinators try to wing it, or "do" without planning. Although a procrastinator may gain a sense of freedom from winging it, underlying this freedom is the fear that if his plans backfire, they could wind up working against him. To prevent this, he sets vague and unrealistic goals that by their very nature do not include clearly defined strategies. Much like the example in the previous section of taking a road trip without a map or any other type of navigational aid, when you fail to plan, you plan to fail. In the previous section, we saw how habitual procrastinators set vague and unreasonable goals for themselves, and that many of them don't like the hassle of plans, hoping instead to wing it and be done with it. As a habitual procrastinator, I too acted in this way, because I had linked the concept of "planning" to "the burden of responsibility." I believed that if I made plans and something went wrong, that I would be held responsible for the outcome; and responsibility wasn't something that I was too keen in taking on. Today, I can see that this was simply a cover-up for the lack of a crucial skill on my part, that of logical planning. Without knowing how to logically plan things, although I occasionally accomplished some tasks, I usually did them in an inefficient way. That's not to say I never planned out a task, there were many times when I did; however, although I may have conceived of the steps needed to complete a task, more often than not I would divert from those plans. The usual cause for my detours was because, sometime after starting out on the task, I would discover that one or two of the steps were either boring or were terribly complicated. Then, instead of sticking to the plan or devising some new steps, I would jump ahead to a step that seemed more appealing.

While results have been largely inconsistent, some potential candidates for depression marker genes have been identified using animal research. Studies are still underway to determine how these specific genes may interact with environmental factors to increase the risk of depression as well as how they relate to stress and coping. Bullying is typically defined as the use of force, threats, or coercion to abuse or dominate others. In recent years, researchers have identified four main types of bullying: emotional or relational bullying aimed at undermining a victim's social reputation, often by spreading rumors about their behavior (sexual or otherwise) verbal bullying involving the use of name calling, teasing or mocking, or other verbal abuse aimed at undermining self-confidence or isolating intended victims from their support networks physical bullying, or the use of force, stealing possessions, or vandalism to intimidate victims. Physical bullying usually escalates over time and often involves groups of abusers singling out individuals they consider to be vulnerable. cyberbullying is the newest form of bullying and was made possible by the rise of digital communication devices and an Internet allowing for anonymous posting of messages, images, and videos. Just like emotional bullying, cyberbullying often involves undermining a victim's social reputation by spreading rumors as well as posting graphic images taken without the victim's consent. Along with harassment, victims can also be stalked by anonymous abusers as a prelude to physical or sexual violence later. Some might have thought that starting a think tank on happiness was not the best career move in the wake of a global recession, but I remember my dad telling me at a very early age that you should not focus on potential earnings when it comes to a job but on the satisfaction you would get from doing it. You</a> are going to spend a huge part of your life working - it should be something you enjoy.' The first years were tough. <a href=''>No</a> money. <a href=''>No</a> free time. <a href=''>I</a> had never worked so hard, earned so little - and had so much fun. <a href=''>And</a> I am not the only one to have had that experience. <a href=''>I don't even think we should call it work. We should call it "creating". We get to create something. And what I create is part of me. It is part of my identity. That is where true happiness comes from.' As well as being a Danish social entrepreneur in the fashion industry, Veronica is a force of nature and a beacon of joy.

Last summer, I met her, her husband and their daughter after the three of them had spent a month in Peru looking for the perfect alpaca wool. When I spoke with her a year later, the family had just returned from a month in Thailand looking for the perfect silk. This time, Veronica was five months pregnant, but one thing that was common to both trips is that the family went to a prison. A women's prison. `Well, actually, my daughter could only come to the prison with us in Peru, not Thailand,' Veronica laughs. Veronica, after discovering that most women in prison in developing countries are incarcerated for poverty-related crimes, established the Copenhagen-based fashion label Carcel - which enables women in prison to turn wasted time into skills and paid jobs so they can support themselves, send their children to school and save up for a new, crime-free beginning, in the hope, ultimately, of breaking the cycle of poverty and crime. Each product carries the name of the woman who made it and is manufactured inside women's prisons which pay fair wages to the women to help them support themselves and their children. Speaking of showing up, punctuality communicates just as much as keeping your word. Punctuality IS keeping your word, but only with time management. It's a verbal contract and agreement with another person that you will be somewhere at a given time and not a second late. It communicates you're an admirable and highly-respectful person, how much you respect relationships and the clock, and paints a picture of how much you have your act together and how you live your life. It communicates your level of humility because it takes a humble person to put everything back burner, prioritize the agreement, and keep their word about what time they will show up. It involves making sacrifices and putting other's needs before their own. Sloppiness with time communicates, you're, more than likely, sloppy with everything else in your life. Punctuality, once again, is one of those things that provides clues and insight into what kind of person you really are. If you regularly manage your time and show up when you're supposed to, it's admirable and respectable. If you're always late, you're looked down upon and your credibility is ruined. Showing up late is disrespecting and wasting everyone's time. It communicates you're lazy, irresponsible, sloppy, unorganized, unprofessional, and you only care about yourself. It communicates horrible time management skills.

It communicates arrogance and tells everyone waiting on you that your time is more important than theirs. It communicates you're selfish and undependable. Most of all, it communicates you don't fully understand or care what it means to be a responsible adult instead of an immature child. If you need something from someone and you show up late, they're less likely to give it to you. You disrespected them by not being on time. My great colleague Pat Lincourt, at a sister New York State agency (the Office of Alcoholism and Substance Abuse Services, or OASAS), has written about people with substance problems from an unapologetic and fundamentally positive perspective. Her premise is that people with addictions are indeed no different from the rest of us; if we look closely, they will defy all the stereotypes they evoke. She illustrates how these people will, if given the chance, acknowledge and take responsibility for the pain they cause others and themselves, as well as their disgrace and failed efforts to recover. They will also speak to the ambivalence a person has of using (and implicitly the purposes served by using), while highlighting the hefty price they pay for their addiction. One poignant example, from her "10 Truths People with Substance Disorder Tell," reads, "I am sorry for the pain I cause others as a result of my substance use." Lincourt describes how, though destructive behaviors cannot be excused, substance use disorders have biological and psychological underpinnings--and that people with those disorders are near-universally pained at the hurt they cause others. Her wisdom is an essential way for each of us to look past the drug and find the person who is using. Addiction pirates the brain, but it need not pirate our humanity toward those affected. Finding ways to effectively combat stigma and discrimination can happen individually, legally, organizationally, and socially. In doing so, we do credit to our values of inclusion and tolerance, and we create some of the essential conditions and context for the successful control of drug use and abuse throughout the world. Of course, I'd eventually need to go back to whichever boring steps I had skipped, which I'd attempt to rush through as quickly as I could. Unfortunately, this strategy worked against me, because the steps I had put off were the ones that required a bit of extra effort. Instead of giving them the time they needed, I rushed through them, which is not exactly a good strategy for accomplishment. Afterwards, I was left with an unpleasant memory of how I had gone about dealing with that task, mostly because of how I had mishandled those difficult steps. So, even if things had gone relatively well up until the point where I went off-course, my most recent memory of the experience was of feeling overwhelmed, which wasn't the best motivation for my future tasks. Today, logical planning is a regular part of the preparations that I undertake before acting on a task.